Seamless Healthcare Access at Your Fingertips
The Patient Mobile App of DOCare empowers patients with complete control over their healthcare journey from the convenience of their smartphones. Patients can easily book, reschedule, or cancel appointments across OPD, IPD, and specialty departments while receiving real-time notifications and reminders. The app provides access to comprehensive medical records, including lab results, radiology reports, prescriptions, and treatment history. Users can track ongoing treatments, follow-ups, and wellness programs, ensuring better adherence to care plans. Integration with the hospital’s billing and pharmacy modules allows patients to view invoices, make payments, and manage medicine deliveries. Secure messaging and alerts facilitate communication with doctors, nurses, and administrative staff. Overall, the DOCare Patient Mobile App enhances engagement, transparency, and convenience, making healthcare management simple and efficient.
Appointment & Token Booking
DOCare allows patients to conveniently book OPD, video consultation, or telemedicine appointments from their mobile devices. Users can view available consultants, consultation timings, and fee structures in real time. The app provides live token tracking with estimated wait times, ensuring patients can plan their visits efficiently. Rescheduling or canceling appointments is simple, helping patients manage their healthcare schedule without delays.
- Book appointments for OPD, video consultation, or telemedicine
- View available consultants, timings, and fee structure
- Real-time token tracking and estimated wait time
- Appointment rescheduling and cancellation options
EMR Access & Reports
Patients can securely access their complete medical history, including prescriptions, lab reports, radiology scans, and discharge summaries. DOCare enables easy downloading and sharing of reports with external consultants for second opinions. Past consultations, surgeries, and medications are all visible in one place, providing a comprehensive health overview. A secure digital locker ensures patient data is safe yet easily accessible whenever needed.
- View personal health records: prescriptions, lab reports, radiology, discharge summaries
- Download or share reports with external consultants
- Track past consultations, surgeries, and medications
- Secure document locker for personal medical history
Billing & Payments
DOCare provides full transparency on billing by showing detailed invoice history, pending dues, and payments for consultations, labs, pharmacy, and room charges. Patients can make payments online using mobile wallets, credit/debit cards, or internet banking. The app allows generation of downloadable invoices for insurance claims and tracks payment status in real time. This ensures hassle-free and fully integrated financial management.
- View billing history, receipts, and outstanding dues
- Make payments online via mobile wallets, credit cards, or banking
- Generate downloadable invoices for insurance claims
- Track lab test, radiology, pharmacy, and room charges in real time
Reminders & Notifications
Patients receive timely reminders for upcoming appointments, vaccination schedules, follow-ups, and prescription refills. The app provides alerts for lab result availability and important health tips. Emergency notifications and hospital announcements keep patients informed and engaged. DOCare ensures patients never miss critical health updates or preventive care schedules.
- Get reminders for upcoming appointments, vaccinations, or follow-ups
- Notifications for lab result availability and prescription refills
- Health tips, awareness alerts, and medication reminders
- Emergency alerts and hospital announcements
Feedback & Communication
DOCare facilitates two-way communication between patients and the hospital. Users can submit feedback about services, doctors, or staff and track complaint resolution progress. Secure messaging allows patients to ask follow-up questions or clarifications regarding treatments. The app also enables quick requests for ambulance or emergency services, ensuring prompt assistance when needed.
- Submit feedback for services, doctors, or staff
- Track complaint status and get resolution updates
- Secure messaging for follow-up questions or clarifications
- Request ambulance or emergency services through app
Patient Mobile App – Key Selling Points
Seamless Appointment & Token Management
Book OPD, video consultation, or telemedicine appointments in real time. View consultant availability, fees, and token status instantly. Reschedule or cancel appointments easily while tracking estimated wait times for better planning.
Comprehensive Health Records & Reports
EMR Access & Downloads Access your complete health records including prescriptions, lab results, radiology scans, and discharge summaries. Download or securely share reports with external consultants and track past consultations, surgeries, and medications.
Integrated Billing, Payments & Notifications
Online Payments & Reminders Monitor billing history, outstanding dues, and charges across labs, pharmacy, and room services. Make online payments and generate invoices for insurance claims. Receive timely reminders for appointments, prescription refills, vaccinations, and emergency alerts.