Patient Billing
The DOCare Patient Billing module simplifies and automates the complete billing process, ensuring accuracy, transparency, and efficiency for every patient transaction. From OPD consultations to IPD admissions, procedures, diagnostics, and pharmacy purchases, all charges are captured in real time and consolidated into a single, easy-to-understand bill. Integrated payment options support cash, card, online transfers, and insurance or panel settlements, reducing delays and errors. Automated calculations for discounts, taxes, and package inclusions ensure fair and compliant billing every time. DOCare also offers instant bill previews, pending payment alerts, and discharge-ready billing for inpatients, streamlining financial workflows. With detailed audit trails and exportable reports, hospitals can maintain complete control while delivering a hassle-free payment experience to patients.
Real-Time Billing Overview
With DOCare, get instant visibility into all billing activities across OPD, IPD, ER, and Pharmacy. View live totals for paid, unpaid, and partially paid bills while identifying overdue accounts in real time. Dynamic charts break down income by department, doctor, or service, enabling quick financial insights. This ensures you’re always on top of your hospital’s revenue flow without manual tracking.
- Live tracking of total OPD, IPD, ER, and Pharmacy billing
- Segregated view for paid, unpaid, and partially paid bills
- Highlight overdue bills and pending patient receivables
- Dynamic charts showing income by department, doctor, or service
OPD & IPD Billing Summary
DOCare provides a clear snapshot of both outpatient and inpatient billing, including consultations, procedures, and package-based charges. The system automatically calculates stay durations, associated costs, and compares package prices to actual expenses. This transparency helps prevent revenue leakage while keeping patients informed of their charges at every stage of care.
- Department-wise consultation and procedure billing breakdown
- Inpatient billing snapshots: current, advance, and package-based
- Automatic calculation of stay duration and associated charges
- Package vs actual cost comparison for admitted patients
Receipts & Payment Tracking
Track and manage receipts for all services—OPD, IPD, pharmacy, and lab—through a unified interface. DOCare supports multiple payment modes including cash, card, online transfers, and insurance settlements, with the option for split invoice handling. Shift-wise cash collection reports and reconciliation summaries help ensure accountability and financial accuracy.
- View and print receipts issued for OPD/IPD/pharmacy/lab services
- Cash, card, online, and insurance payment method tracking
- Shift-wise cash collection reports and reconciliation summary
- Multi-mode payment entry support with split invoice handling
Doctor Share & Revenue Analytics
Easily calculate consultant revenue shares for OPD visits, procedures, and lab services without manual effort. DOCare offers doctor-wise earnings reports by date, department, and case, along with pending, released, and disputed amounts. This empowers administrators with transparent revenue analytics and ensures timely settlements with consultants.
- Auto-calculation of consultant share (procedure, lab, OPD visit)
- Doctor-wise revenue and payable summary by date/department
- View pending, released, and disputed share amounts
- Drill-down to case-wise earnings per doctor
Insurance & Panel Billing Insights
Manage panel, corporate, and insurance patient billing with real-time status tracking—submitted, pending, approved, or rejected claims. View outstanding amounts by company and patient, making recovery more efficient. This module ensures smoother insurance workflows, faster settlements, and accurate panel revenue tracking.
Automatically calculate GST, VAT, and other applicable taxes on every sale and purchase to ensure accuracy and compliance. Generate government-compliant filing reports that simplify tax submission and audit processes. Monitor tax liabilities and credits effortlessly through centralized summary dashboards across all your stores.
- Billing summary for panel/corporate/insurance patients
- Claim status: Submitted, Pending, Approved, Rejected
- Real-time dues against each insurance provider
- Patient-wise and company-wise outstanding analysis
Audit & Adjustment Logs
DOCare maintains a complete log of all discounts, adjustments, refunds, and cancellations with detailed approval records. Role-based permissions ensure only authorized personnel can make financial changes. These audit trails help maintain compliance, prevent fraud, and provide accountability for every financial adjustment.
- Log of all discounts, adjustments, refunds, and cancellations
- Approval status for each financial change
- Role-based access for approving and viewing adjustments
- Summary of write-offs and waivers
Alerts & Notifications
Stay updated with smart alerts for pending discharge bills, billing mismatches, and old receivables. Receive reminders for generating doctor payables and follow up on overdue accounts. These notifications reduce bottlenecks and help ensure timely billing closure.
- Pending discharge billing alerts for IPD patients
- Billing mismatch alerts (e.g., service without charge)
- Due reminder popups for old receivables
- Doctor payable generation reminder
Patient Billing – Key Selling Points
Real-Time Billing Overview
- Live Billing Monitoring Track OPD, IPD, ER, and Pharmacy billing as it happens, ensuring real-time financial visibility for every department.
- Segregated Payment Status View billing data split into paid, unpaid, and partially paid bills to prioritize follow-ups and collections.
- Overdue & Receivable Alerts Highlight overdue bills and pending patient payments to reduce outstanding dues and improve cash flow.
OPD & IPD Billing Summary
- Department-Wise Revenue Insights Get a detailed breakdown of consultation, procedure, and inpatient service billing by department.
- Inpatient Billing Snapshots Monitor current charges, advances, and package-based billing for admitted patients in one screen.
- Package vs Actual Cost Comparison Compare agreed package prices with actual expenses to identify cost variances and improve pricing strategies.
Receipts & Payment Tracking
- Multi-Mode Payment Support Track cash, card, online, and insurance payments with split invoice handling for flexibility.
- Real-Time Receipt Management View and print receipts instantly for OPD, IPD, Pharmacy, and Lab services.
- Shift-Wise Collection Reports Generate shift-wise payment and reconciliation summaries for better accountability.