Emergency Department (ER)
The Emergency Department (ER) is a critical part of any hospital, providing immediate medical care to patients with urgent or life-threatening conditions. It operates 24/7 and handles cases like accidents, heart attacks, strokes, and trauma. Highly trained doctors, nurses, and paramedics work together under pressure to stabilize patients. The ER follows a triage system to prioritize treatment based on the severity of each case. Speed and accuracy are essential in this department. It is often the first point of contact for people in medical emergencies. Advanced equipment and rapid diagnostic tools are used for quick decision-making. The ER also coordinates with other hospital departments for further treatment. It plays a vital role in saving lives and managing public health crises.
Real-Time Patient Status
Stay updated with a live count of patients in the ER, categorized as Critical, Immediate, or Walk-in. Status tags like Waiting, Under Observation, Admitted, Referred, Discharged, and MLC ensure instant patient tracking. A dedicated dashboard monitors vital signs for admitted emergency patients. Auto-color-coded severity levels support accurate triage and prioritization.
- Live count of patients in ER: Critical, Immediate, Walk-in
- Status tags: Waiting, Under Observation, Admitted, Referred, Discharged, MLC
- Vital signs monitoring dashboard for admitted emergency patients
- Auto-color-coded patient severity levels for triage management
Bed & Resource Availability
Monitor ER bed occupancy in real time, with a clear view of available and occupied beds. ICU, HDU, and isolation bed statuses are directly linked to ER admissions for seamless patient transfer planning. Track critical equipment usage such as defibrillators and ventilators to ensure resources are always ready for emergencies.
- ER bed occupancy vs availability status
- ICU, HDU, and Isolation bed availability linked with ER admissions
- Equipment usage tracking (defibrillators, ventilators, etc.)
Investigation & Treatment Orders
Raise lab, radiology, and pharmacy orders directly from the ER module for rapid patient care. Monitor the status of reports in real time—Pending, In-progress, or Completed. Access doctor notes, treatment history, and progress logs instantly. Emergency prescriptions and administered medicine records are stored for compliance and continuity of care.
- Quick links to lab, radiology, and pharmacy orders raised from ER
- Status of reports: Pending, In-progress, Completed
- Doctor notes, treatment administered, and progress logs
- Emergency prescription and medicine administration record
Admission & Transfer Summary
View a consolidated list of patients transferred from ER to wards, ICUs, or external hospitals. Pending admissions are flagged with priority notes for quick action. Emergency token numbers with consultant tagging streamline patient allocation. Built-in referral and inter-department communication logs enhance coordination.
- List of patients transferred from ER to wards, ICU, or other hospitals
- Pending admissions with priority notes
- Emergency token number with consultant tagging
- Referral management and inter-department communication logs
Alerts & Notifications
Receive instant auto-alerts for critical cases, including Code Blue emergencies. Notifications for new lab/radiology report availability keep doctors informed without delays. The system also sends reminders for pending discharges or patient follow-ups, ensuring no case is overlooked.
- Auto-alerts for critical cases and code blue events
- Lab/radiology report availability notifications
- Patient follow-up or pending discharge reminders
ER Shift & Staff Insights
Access real-time data on current shift schedules, including doctors and nursing staff on duty. Review ER activity logs by shift, covering admissions, discharges, and fatalities. Role-based performance analytics measure staff workload, while ER response time tracking helps optimize patient care delivery.
- Current shift details with doctor/nursing staff on duty
- ER activity logs by shift, including admissions, discharges, deaths
- Role-based performance indicators for staff workload
- ER response time analytics (registration to first consult)
Emergency Department (ER) – Key Selling Points
Real-Time Emergency Intelligence
- Live Patient Flow Tracking Monitor ER patient counts categorized by severity—Critical, Immediate, and Walk-in—along with color-coded triage levels for rapid prioritization.
- Instant Status Updates View and update patient tags like Waiting, Under Observation, Admitted, or Discharged in real time, ensuring the entire ER team is on the same page.
- Vital Signs at a Glance Access a live dashboard of patient vitals, helping doctors and nurses respond faster to deteriorating conditions.
Seamless Bed & Resource Coordination
- Dynamic Bed Availability View Track ER, ICU, HDU, and Isolation bed occupancy to manage admissions without delays.
- Integrated Equipment Tracking Monitor real-time usage of critical devices like ventilators, defibrillators, and monitors to ensure availability when needed most.
- ER-to-Ward Transfer Synchronization Automatically link patient transfers to inpatient wards with bed allocation and consultant assignment in DOCare.
Integrated Emergency Care Workflow
- Direct Order Placement from ER Raise lab, radiology, and pharmacy requests instantly from the ER, eliminating paperwork and reducing turnaround times.
- Complete Treatment & Progress Records Record doctor notes, administered treatments, and medicine usage directly in the patient’s ER file for seamless handover.
- Rapid Admission & Referral Management Handle referrals, transfers, and admissions with priority tagging, ensuring patients get the right care in the right place, fast.