Administration & Security Management – Centralized Control for Hospital Operations
The Administration & Security Management module of DOCare provides a centralized platform to efficiently manage hospital operations and ensure safety across all facilities. It enables monitoring of access control, visitor management, staff movement, and facility usage in real-time. The module streamlines administrative workflows, including approvals, internal notices, and document tracking, while maintaining detailed audit trails for compliance purposes. Security alerts, CCTV integration, and emergency response coordination ensure patient, staff, and asset safety. With role-based access and customizable permissions, hospital administrators can effectively control sensitive areas and information. This module enhances operational efficiency, reduces administrative bottlenecks, and ensures a secure, well-organized hospital environment.
User & Role Management Overview
Monitor all users in the hospital system, categorized by department, role, and active status. Track recent logins, failed attempts, and account lockouts for enhanced security. Easily view new users added and roles created within the system. Real-time updates provide administrators instant visibility into permission changes and overrides to ensure proper access management.
- Total users by department, role, and status (active/inactive)
- Recent logins, login attempts, and user lockouts
- New users added and roles created in current period
- Real-time updates on permission changes and overrides
Access Rights & Permissions Audit
Analyze department-wise access levels and ensure appropriate privileges for each role. Receive instant alerts on unauthorized access attempts to sensitive modules like patient records or billing. Monitor anomalies in role-based access assignments and identify potential security gaps. Maintain complete oversight of who can access critical functions across the hospital.
- Department-wise access level summary
- Unauthorized access attempt alerts
- Critical module access log (e.g., patient record edit, billing override)
- Role-based access distribution and anomalies
Activity Logs & Audit Trails
Track every data creation, update, or deletion within DOCare with a full audit trail. Filter logs by user, department, or module for detailed insights. Tampering alerts help identify suspicious activity, such as altered prescriptions or deleted billing records. Exportable logs simplify compliance reviews and internal audits.
- Full audit trail of data creation, updates, deletions
- User-wise or module-wise activity filters
- Tampering alerts (e.g., deleted billing record, altered prescriptions)
- Exportable audit logs for compliance review
Facility & Department Configuration
Maintain a real-time overview of all active departments, clinics, floors, and locations. Manage operational statuses of trust and private clinics, including session activations. Monitor OPD/IPD load, appointment capacities, and service availability to optimize hospital workflows. Ensure all facilities are properly configured and running efficiently.
- Active departments, clinics, floors, and locations overview
- Trust clinic vs private clinic session activation
- OPD/IPD department-wise load & appointment capacity
- Clinic operational status and service availability
Token & Appointment Tracking
Track live token queues and appointment statuses across departments. Monitor doctor-wise and session-wise appointments, including missed, canceled, or rescheduled slots. Identify peak times for optimized scheduling. Ensure smoother patient flow and minimal waiting time through real-time analytics.
- Live status of token queues per department
- Doctor/session-wise appointment summary
- Missed, canceled, and rescheduled appointment logs
- Peak time analytics for better scheduling
Consultant & Session Configuration
Manage consultants’ availability and duty schedules effortlessly. Track session types such as trust or private, with auto-calculated fee sharing. Identify session timing overlaps or breaches and make adjustments to optimize operations. Ensure balanced workload distribution among all consultants.
- Consultants on duty and availability status
- Session type distribution: Trust vs Private
- Fee sharing configuration status and auto calculations
- Session timing overlaps or breaches monitoring
Master Data Controls
Maintain accurate records of services, departments, rooms, items, and charges. Track dependencies to avoid disruptions when master data changes. Sync master data across multiple branches and facilities seamlessly. Control updates to token series, billing series, or MR sequences centrally.
- Services, departments, items, rooms, and charges configuration logs
- Dependency tracking alerts when a linked master item is changed
- Master data sync status across branches/facilities
- Updates to token series, billing series, or MR sequence
Super Admin Controls
Enable emergency override actions when required, including manual MR number assignments. Monitor real-time activity of all logged-in users. Lock/unlock accounts or force logouts as needed. Ensure complete control over critical administrative functions.
- Emergency override actions performed
- Manual MR number assignments and justifications
- Real-time activity monitor for all logged-in users
- Lock/unlock users and force logout options
Security Alerts & Notifications
Receive alerts for system lockouts, failed login attempts, and inactive accounts. Monitor IP-based access violations or device mismatches. Enforce two-factor authentication (2FA) across the system. Maintain continuous oversight of security events and reduce risk of unauthorized access.
- System lockout alerts for failed login attempts
- Expired password or inactive account warnings
- IP-based access violations or device mismatch detection
- Two-factor authentication (2FA) status and enforcement logs
Administration & Security Management – Key Selling Points
Centralized User & Role Management
- Complete User Oversight Track all users across departments, roles, and status with real-time login and activity monitoring.
- Role-Based Access Control Assign, modify, or revoke permissions instantly to ensure staff access aligns with responsibilities.
- Audit-Ready Reporting Maintain a full history of role changes and login activity for compliance and security audits.
Robust Security & Compliance Alerts
- Unauthorized Access Detection Receive instant alerts for failed login attempts, IP mismatches, or critical module access attempts.
- Two-Factor Authentication (2FA) Enforcement Strengthen system security with multi-factor authentication for all staff and administrators.
- Audit Trail & Tamper Alerts Full tracking of data changes, deletions, and overrides with alerts for suspicious activity.
Optimized Facility & Workflow Configuration
- Department & Facility Oversight Monitor active departments, clinics, and session capacity in real-time for efficient operations.
- Consultant & Session Management Assign consultants, configure sessions, and prevent scheduling conflicts with automatic alerts.
- Token & Appointment Optimization Track live token queues, appointment scheduling, and peak load patterns to reduce patient wait times.