Outpatient Department (OPD)
The DOCare Outpatient Department (OPD) Module streamlines patient visits from registration to consultation, diagnosis, and follow-up. It offers real-time appointment scheduling, doctor availability tracking, and automated patient queuing to reduce waiting times. Doctors can access complete patient history, lab reports, and prescriptions within seconds, enabling informed decision-making during consultations. Integrated billing ensures that payments for consultations, investigations, and medications are processed instantly. Patients benefit from SMS and mobile app reminders for upcoming appointments, while hospital administrators can track OPD performance through detailed analytics. With DOCare OPD, your hospital delivers faster, more organized, and patient-friendly outpatient care.
Real-Time Patient Flow Monitoring
With DOCare, your OPD can track patients at every stage — from waiting in the queue to consultation completion. The live, auto-refreshing dashboard gives front-desk staff and administrators a complete overview of patient movement. Token-wise tracking ensures every patient is attended to on time, while load visualization by doctor or specialty helps balance workload and reduce delays.
- Live status of patients in queue, in consultation, or completed
- Token-wise tracking with department, doctor, and time stamps
- Auto-refreshing dashboard for front-desk and admin view
- Patient load visualization by doctor, specialty, and time slot
Token & Appointment Status
DOCare provides complete visibility into token issuance, pending cases, and completed consultations. Appointment volumes can be monitored daily, weekly, or monthly, along with cancellation and no-show records for performance analysis. This ensures better scheduling efficiency and helps reduce wasted consultation slots.
- Token issuance stats: total, pending, served, skipped
- Daily, weekly, and monthly appointment volume analytics
- No-show tracking and cancellation logs with reason tagging
- Session-wise patient count and availability insights
Vital Signs & Clinical Summary Snapshot
In DOCare, doctors can view aggregated patient vitals such as BP, temperature, and pulse before consultations. The system highlights diagnosis patterns, prescription trends, and most common visit reasons. This allows for faster decision-making and better patient care with instant access to essential clinical data.
- Aggregated patient vitals (BP, pulse, temperature) summaries
- Doctor-wise diagnosis and prescription trends
- Most frequently prescribed medications and ordered investigations
- Common complaints and visit purposes graph
Doctor Productivity Metrics
Track doctor performance in real time with DOCare OPD analytics. Monitor visit counts, average consultation times, and time utilization for every session. If integrated with patient feedback, satisfaction scores are recorded and linked to consultation quality, helping improve both service standards and operational efficiency.
- Doctor-wise OPD visit count and average consultation time
- Time utilization analysis for each session
- Patient satisfaction scoring (if feedback module enabled)
- Prescriptions per patient and revisit trends
Revenue & Billing Overview
DOCare ensures that every OPD billing activity is captured — from consultations to diagnostic procedures. You can view department-wise revenue contributions, compare free vs paid consultations, and drill down into billing data via integrated financial dashboards. This makes revenue tracking transparent and accurate.
- OPD billing summary: consultation, procedures, diagnostics
- Breakdown of free vs paid consultations
- Departmental revenue contribution through OPD
- Integration with billing dashboard for drill-down
Follow-Up & Revisit Tracking
With DOCare, follow-up patient counts, compliance rates, and missed appointments are easy to track. High-risk patients can be flagged for priority follow-ups, ensuring better continuity of care. Department-wise revisit trends help in planning doctor availability and appointment load.
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- Daily follow-up patient count and revisit compliance rates
- Alerts for missed follow-ups and high-risk patients
- Department-wise revisit ratio graphs
Alerts & Clinical Exceptions
DOCare automatically notifies staff of overbooked sessions, long wait times, or abnormal patient vitals that require ER referral. Alerts also flag incomplete consultations or skipped mandatory medical details, ensuring compliance and safety in patient care.
- Overbooked doctor/session alerts
- Long wait time warnings and patient redirection indicators
- Abnormal vitals trigger alert for ER referral
- Incomplete consultation or skipped mandatory fields alerts
Exportable Analytics & Reporting
Generate detailed OPD reports in DOCare for daily operations, specialty-based performance, and historical patient volumes. Token logs, consultation records, and billing data can be exported in Excel or PDF formats. All reports sync with the central MIS dashboard for unified hospital analytics.
- Daily OPD summary by doctor, specialty, and location
- Export token logs, consultation records, and billing in Excel/PDF
- Charts for historical patient volumes and diagnosis trends
- Data sync with Admin and MIS Dashboards for centralized analytics
Outpatient Department (OPD) – Key Selling Points
Real-Time OPD Flow Intelligence
- Live Patient Queue Tracking Monitor the live status of patients—In Queue, In Consultation, or Completed—using token-wise tracking with department, doctor, and time stamps in DOCare.
- Instant Appointment & Token Updates View real-time appointment statuses, cancellations, and no-shows with reason tagging to help optimize schedules and reduce idle time.
- Patient Load Visualization Analyze patient volumes by doctor, specialty, and time slot through auto-refreshing dashboards, enabling better staffing and resource allocation.
Clinical & Consultation Insights
- Vital Signs & Summary at a Glance Access aggregated vitals like BP, pulse, and temperature, along with quick overviews of diagnosis, prescriptions, and investigations from DOCare.
- Doctor Productivity Metrics Track doctor-wise patient counts, average consultation time, and revisit ratios to ensure efficiency and improve patient satisfaction.
- Common Complaint & Diagnosis Trends Identify frequently reported issues, common diagnoses, and most prescribed medications for better planning and preventive care programs.
Revenue, Follow-Up & Compliance Tracking
- OPD Billing Overview Get a complete revenue breakdown—consultations, procedures, diagnostics—with insights on free vs paid consultations, all synced with DOCare’s billing module.
- Follow-Up & Revisit Monitoring Track daily follow-up counts, revisit compliance rates, and missed follow-ups, with alerts for high-risk patients needing attention.
- Exportable Reports & Analytics Export patient logs, billing summaries, and consultation records in Excel/PDF, and sync all data with DOCare’s Admin & MIS dashboards for centralized reporting.